1. TERMS AND DEFINITIONS
1.1. "Club" - Limited Liability Company "Professional Basketball Club "CSKA".
1.2. “PBC CSKA” is the abbreviated name of the Club.
1.3. “CSKA Bonus Loyalty Program” - the Club's loyalty program, which provides the Program participants with a number of privileges provided for by these Regulations.
1.4. "Member" - a person participating in the CSKA Bonus Loyalty Program and registered in the manner described by these Regulations.
1.5. "Bonuses" - points accrued to the Member as a reward for the purchases made, which can be accepted by the Club as payment for goods or services.
1.6. “CSKA Bonus Card” is a Club loyalty card that allows you to accumulate Bonuses from purchases and pay using them.
1.7. "Game" - a game with the participation of PBC CSKA, held on the territory of the arenas of "Megasport" Arena or Alexandr Gomelskiy CSKA Universal Sport Hall.
1.8. “Offsite Club Event” - a Club event held outside the "Megasport" Arena or Alexandr Gomelskiy CSKA Universal Sport Hall, aimed at promoting or advertising our brand and services.
1.9. "Online store of the Club" - the official online store of the Club: https://store.cskabasket.com
1.10. "Official site of the Club" - the official site of the Club: https://cskabasket.com
1.11. "Official Mobile Trade Store" - a store selling the Club's souvenirs during the Games or the Club's off-site events.
1.12. "Season" - the period of basketball competitions among men's teams within the Russian Championship, VTB United League Championship, and Euroleague Championship held in accordance with the calendar (schedule) of games approved by VTB United League and Euroleague.
1.13. "Subscription" - a personalized ticket purchased in accordance with the procedure established by the Club, stipulated by the Rules for the purchase of season tickets for home games, which gives the owner the right to attend home matches with the participation of PBC CSKA during the validity period of the Subscription.
2. GENERAL PROVISIONS
2.1. These Regulations govern the conditions and procedure for granting privileges by the Club to Members under the CSKA Bonus Loyalty Program.
2.2. The goals of creating the Program are:
increasing customer loyalty to the Club;
maintaining demand for products and services sold by the Club among regular customers;
attracting new buyers to the Club's products and services.
2.3. Any capable individual who has reached the age of 18 and has expressed a desire to participate in the Program can be a Program Participant.
2.4. Program implementation locations:
Sales department of PBC CSKA (CSKA Store), located at the address: Moscow, Leningradsky prospect, 39, building 3;
Official mobile stores during the Games and Offsite Events of the Club;
Club Internet store.
2.5. The Club has the right to terminate ones’ participation in the Program and terminate the validity of any Card issued under the Program at any time. In this case, the Club has the right to withdraw the Card from the Member, while the Bonuses collected by such Member are considered canceled.
2.6. The Club is not responsible for losses incurred by the Member as a result of the Club’s actions mentioned above.
2.7. The Club has the right to deny the ability to re-participate in the Program (to re-join the Program) to a person whose participation in the Program was previously terminated by the Club.
2.8. In the event of termination of participation in the Program for any reason, no monetary or any other compensation is provided to the Participants.
2.9. All requests for Bonuses incorrectly accrued during the season are accepted by mail at firstname.lastname@example.org and by calling the Club's sales department +7 (495) 225-2600.
2.10. The terms of the Program (in whole or in any part of it) can be changed or canceled by the Club at any time. Changes come into effect from the date of their introduction into the Club Program posted on the Club's Official website and on the Club's Internet store website.
2.11. One Bonus is equivalent to one ruble.
2.12. Bonuses are not exchanged for cash.
2.13. The transfer of Bonuses to another Member is not provided.
3. INTRODUCING AND ADDING PARTICIPANTS TO THE CSKA BONUS PROGRAM
3.1. The user must notify the Club employees about his desire to become a Member of the CSKA Bonus Loyalty Program and receive a CSKA Bonus Card:
In the Sales Department of PBC CSKA (CSKA Store), located at the address: Moscow, Leningradsky prospect, 39, building 3;
In one of the Official Mobile Commerce Stores during the Games and Offsite Events of the Club;
In the comments when placing an online order in the Club's online store.
3.2. The CSKA Bonus loyalty card is issued to the Member only after he purchases the Club's products, as well as during special promotions carried out by the Club.
3.3. Season ticket holders receive a CSKA Bonus Card number automatically when purchasing a season ticket. Their Card number is indicated on the back of their plastic subscription card. E-ticket holders need to obtain a CSKA Bonus Card following the standard procedure.
3.4. CSKA Bonus Cards, given out in accordance with clauses 3.2-3.3 of these Regulations, are then considered issued. Issued Cards allow you to accumulate Bonuses for purchases in the Club's Sales Department and in the Official Mobile stores of the Club. To fully implement the loyalty program and gain the ability to use the accrued Bonuses, the CSKA Bonus Card must be activated.
3.5. Accumulation and write-off of Bonuses for online purchases in the Club's online store is possible only after activating the CSKA Bonus Card.
3.6. The CSKA Bonus Card is activated by the Member in the Club's online store. To activate the Card, the Member must indicate the number of the CSKA Bonus Card in the special field contained in a personal account on the Club's online store.
3.7. The activation of the CSKA Bonus Card requested during an online order in the Club's online store is carried out by the online store administrator. The already activated Card is sent to the Member along with the purchased product.
3.8. A user who does not have a personal account must pre-register in the Club's online store by filling out a standard registration form.
3.9. Following through with the registration provided for in clauses 3.6-3.7 of these Regulations confirms the Participant's consent to the Rules for Participation in the Program posted on the Club's Official Website and on the Club's Online Store website, as well as the Participant's consent to the processing of his personal data by the Club or other persons attracted by the Club in order to implement the CSKA Bonus loyalty program, including collecting, recording, organizing, accumulating, storing, clarifying (updating, changing), extracting personal data, distributing (including transferring to other persons), depersonalizing, blocking, deleting. This consent is necessary for the implementation of the Program, and for informing the Program participant about the goods (works, services) of the Club, for the Club, as well as any persons to whom the Club has transferred personal data, to send the Program participant commercial offers and information of any kind by any possible means.
3.10. The Program Member undertakes to promptly notify the Club about changes in his personal data and immediately in case of the loss of the Card.
4. BONUS ACCUMILATION
4.1. Bonuses are added to the CSKA Bonus Card account at the time of purchase of the Club's souvenir products:
At the PBC CSKA sales department upon presentation of the CSKA Bonus Card, and in its absence - any copy with a clear display of the Card barcode;
In the Official Mobile Stores during the Games or Off-site events of the Club upon presentation of the CSKA Bonus Card, and in its absence - any copy with a clear display of the Card barcode;
In the online store of the Club in automatic mode, provided that the Card is activated in a personal account of the online store.
4.2. Bonuses for the purchase of Club souvenirs are accrued on the 15th calendar day from the date of purchase of the goods.
4.3. The standard rate for calculating Bonuses is equal to 10% of the sum of the purchase of the Club's souvenirs;
4.4. For owners of seasonal ticket Subscriptions, the rate of bonus accrual is 15% of the sum of the purchase of the Club's souvenir products. This rate is valid exclusively during the period of preferential accrual of Bonuses (from the moment of purchase of the Subscription until the end of the Season).
4.5. For a one-time purchase of the Club's souvenir products for 20,000 rubles or more, Bonuses in the amount of 5% of the purchase sum are additionally credited (this does not apply when purchasing season tickets or ticket packages).
4.6. Upon completing the registration, the Participant is credited with 100 welcome Bonuses to the CSKA Bonus Card account.
4.7. On the Participant's birthday, 300 additional Bonuses are credited to his CSKA Bonus Card account.
5. THE WRITE-OFF (USE) OF BONUSES
5.1. Bonuses are debited from the CSKA Bonus Card account at the time of purchase of the Club's souvenirs:
In the sales department of PBC CSKA upon presentation of the CSKA Bonus Card, and in its absence - by the mobile phone number specified during registration in the CSKA Bonus Program;
In Official Mobile Stores during the Games or Club Off-site events only upon presentation of the CSKA Bonus Card.
In the online store of the Club, when the Member chooses this payment option and if the CSKA Bonus Card is activated in the personal account of the online store.
5.2. Bonuses credited to the CSKA Bonus Card account can be used by the Participant within 1 calendar year from the date of their accrual. After the expiry of the validity period of the Bonuses established by this paragraph, the Bonuses accrued to the Participant expire.
5.3. When paying for the purchase, the Member can pay no more than 50% of the total value of the purchased goods from his bonus balance on the CSKA Bonus Card. At the same time, at least 50% of the cost of the purchased goods must be paid in money.
5.5. In case of returning goods partially paid with Bonuses, the spent Bonuses are returned to the CSKA Bonus Card, and the amount to be returned corresponds to the amount paid by the buyer when making a purchase in cash, excluding the spent Bonuses.